Privacy Policy

Last updated: December 10, 2025

1 General Information

At InstaFactu, we are committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable international regulations.

2 Data Controller

The data controller for your personal data is InstaFactu. For any queries related to data protection, you can contact us at info@instafactu.es.

3 Data We Collect

We collect the following types of information:

Registration Data

  • • Name and surname
  • • Email address
  • • Company information
  • • Contact phone

Billing Data

  • • Customer information
  • • Invoice data

Technical Data

  • • IP address
  • • Browser information
  • • Cookies
  • • Activity logs

4 Processing Purposes

We use your personal data to:

Provide invoicing services
Process payments and subscriptions
Comply with legal obligations
Provide technical support
Improve our services
Prevent fraud and ensure security

5 Legal Basis

The processing of your data is based on:

Contract execution

To provide contracted services

Legitimate interest

To improve services and prevent fraud

Consent

For marketing communications (when applicable)

8. Data Retention

Account data: While you maintain your active account
Billing data: According to applicable international regulations
Technical data: Maximum 2 years

9. Your GDPR Rights

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection

Contact: info@instafactu.es

10. Security

• Data encryption
• Strict access controls
• Continuous monitoring
• Regular backups

11. Cookies

We use essential and analytical cookies. You can manage your preferences from your browser settings.

12. Minors

Our services are not directed to minors under 18 years of age. We do not intentionally collect data from minors.

13. Changes to this Policy

We may update this policy occasionally. We will notify you of any significant changes.

14 Contact and Complaints

For any queries about this policy or the processing of your data:

info@instafactu.es Through our support system

Right to complaint: You may also file a complaint with the competent data protection authorities in your jurisdiction if you consider that the processing of your data does not comply with regulations.

Your privacy is our priority

We are committed to protecting your data and complying with GDPR